David rocks - he gets the job done quickly and explains things in a manner that I can understand. From big problems to small, he's always very helpful and courteous.
— Desi Skinner, Office Manager Read more...
David was very helpful, friendly and fixed the problem quickly! I was able to get my computer back within two days and it was in perfect condition!
— Betsy Sedlak, UO Student Read more...
I've been using a desktop computer for five years in my business, and Oregon Tech Support is the best service I've ever had.
— Vince Puelo, Realtor/Broker Read more...
Thanks to the guys at Oregon Tech Support for letting me off the hook. You're tops on my list!
— Brad Smith, Attorney on Sep 3. Read more...
I appreciated being given a range of options, including instruction on how to address my problem on my own.
— Peter Bissonnette on Oct 19. Read more...
Our office upgrade went very smoothly. It didn't disrupt my day at all!
— Dr. David Carlstrom, Chiropractor on Jul 8. Read more...
David was very friendly and professional and explained the problems with my computer and my options for fixing it very clearly.
— Ashley Bailey, UO Student on Aug 28. Read more...
— Rebecca Kelley, Mary Kay Cosmetics Read more...
You were flexible and completed the work very quickly! You have continued to be very helpful in answering questions for me as well.
— Kaiara Christensen, Retired Read more...
You were prompt, easy to understand and work with!
— Eleanor Knapp, Small Business Owner Read more...
You were great! Very fast, convenient, friendly and helpful!
— Angela Jannelli, UO Student Read more...
Oregon Tech Support is a business that takes pride in their work. The service was prompt, info was up-front, agreements were kept and work was guaranteed. I was impressed!
— Victoria Texel, Retired Read more...
David is very knowledgeable and is able to express himself in non-technical language very well. He shows a lot of interest in solving the problem quickly and is persistent if the first attempts don't work.
— Marsha Nygren, Office Manager Read more...
You take the time to be sure I do understand the problem and the solution! I'm not apprehensive about asking questions.
— Linda Barnhart, Retired Read more...
I am extremely pleased with your quick response. In under an hour, you not only took care of my computer crisis but a whole bunch of other things that had been bugging me.
— Stan Fleming, East West Medical Read more...
You performed your work in a timely manner; my laptop speed has improved tremendously!
— Bill Musser, Licensed Massage Therapist Read more...
You were very professional. Even though some of the problems with my computer were a bit daunting you stayed with it until you were happy with the outcome.
— Jaye Stutz, Vocational Consultant Read more...
You took us where we wanted to go without technical language that we don't want to work with. We shall call you again!
— Laurel & Don Fisher, Retired Read more...
You returned my call promptly, showed up on time and diagnosed my problems efficiently.
— Nick Perrott, Utility Contractor Read more...
Oregon Tech Support turned a complex problem into a working computer.
— Tracy Greig, Medical Billing Specialist Read more...
— Scott Mattie, Pharmacist Read more...
I received friendly service from David. He explained the basic steps of what he was trying to do and offered to give follow up advice.
— Eric Black, Customer Service Representative Read more...
David has a high quality and degree of professionalism.
— Eugene Mountain Rescue Read more...
You were a tremendous help! Your explanations were clear and presented with patience.
— Dianne Dilling, Retired Homemaker Read more...
David gave a thorough explanation of what was done without making me feel lost or ignorant. Thank you for that!
— Dorothy Vangsnes, Retired on Sep 30. Read more...
David was professional, courteous and explained the problems and solutions well.
— Steven Summerlight on Oct 10. Read more...
Eugene Computer Service & Repair
When your computer needs repair, dealing with tech support can be extremely frustrating. Spending hours on the phone talking to many different people isn't exactly the best way to spend your time.
That's where we come in.
Our philosophy is that computer skills alone are not enough. A computer consultant should have strong communication, empathy and social skills. You should come away feeling confident that you understood pretty much everything we said. Above all, you should feel that you were treated with respect. Everything else is secondary.
For more information, or to schedule an appointment, feel free to call us at (541) 968-2218.
Local Business Owners
Computers are an essential business asset. Unfortunately, the realities of the modern economy make it difficult to plan around computer downtime and loss of network/Internet access. We address these issues by focusing exclusively on local, Eugene/Springfield-based businesses. For businesses looking to receive planning and guidance for computer & network issues, an on-site technology review and consultation affords you the knowledge you need to make the decisions you want.
College and University Students
College and University students need fast and immediate computer repair. Both pick-up and drop-off service are available — we'll pick up your laptop at your dorm, apartment or home and save you a trip off-campus. Your laptop is returned quickly so that you can get back to using it as soon as possible.
Residential and Home Users
For our residential clients, we offer on-site troubleshooting, service and support for a variety of issues including virus removal, data recovery and network troubleshooting.
Windows, Macintosh & Linux
We provide service and support for Microsoft Windows® (including Windows 7, Vista and XP) and Apple Macintosh® operating systems (including OS X 10.4 - 10.6 Snow Leopard and the new iOS 4) and computers (including MacBook Pro and PowerBook laptops, iMac, iPad and iPhone). While most of our clients use Windows, an increasing number are starting to use Macs.
A recent trend for many business owners is a transition to a Linux-based system as a low-cost and reliable server. As such, we also support Linux/UNIX.
Virus Removal, Data Recovery & Emergency Troubleshooting
We primarily focus on three areas: Virus removal for infected or slow computers, data recovery for lost, damaged or deleted files and providing emergency, on-site response. All three are, essentially, various aspects of computer repair.
In addition to being authorized as a a Microsoft Certified Systems Engineer (MCSE), we also hold certifications as a Cisco Certified Network Associate (CCNA) and Cisco Certified Design Associate (CCDA).
Local IT Service and Support
Oregon Tech Support is a locally owned business established in 2006 and serves clients located in Eugene and Springfield. We enjoy long-term relationships with our clients and receive most of our new clients through referrals. Feel free to read what some of our clients are saying about their experience with us.
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