Centratel

Information may not be reliable

On this website you won’t findphotos of pretty girls with headsets. There are no subjective (and therefore empty) promises of “we care more.” There are no flashing banners. Instead, this website exactly reflects our simple, bold and no-nonsense business objective: to provide the statistically highest quality telephone answering service in the United States.

For 26 years we’ve been delivering superb quality call-capture and message dispatch for certain select professions and businesses. An answering service operation is incredibly complex and super-high quality doesn’t come easy, so we are meticulously managed, intensely systems-based, absolutely drug-free and staffed by long-term, highly paid career telephone service representatives who are compensated per their individual and group performance.
Details count! Spend some time here on our comprehensive informational website (200,000+ words) to see how we operate and why we are, literally, the highest quality answering service in the U.S.. Then, talk to us about your free 30 day, no-obligation trial. 98% of those who trial our answering service stay with us (and, per recent statistics, they stay with us for an average ofsix and a half years).The quality of our answering serviceis simply the best you’ll find anywhere.
A message from Centratel President and majority stockholder, Sam Carpenter: “Thank you for your interest in Centratel. There is a LOT of information in this site but its my guess that if you are serious about finding the very highest quality answering service, you understand that taking a few minutes for fact-finding is time well spent…” (more)
Here’s what our clients have to say…
Terrific. Every contact I have had with (Centratel) staff has been absolutely professional a ‘ten’ in my book. I have used medical answering services for 15 years and this is the best experience I have ever had.Dr. R.C., pathologist

I’m very impressed with your operation. Our last answering service (which was our second bad service) was such a disaster I thought I’d never again feel comfortable with an answering service. But with Centratel we feel very confident our rotation will be handled properly.Thanks so much.”

I am very happy with Centratel. You are the best!
S.P., owner, funeral home

“Since switching to your answering service seven months ago, we have not encountered a single problem or complaint from even one customer. All operators are extremely polite and professional. Its a pleasure working with you. Keep up the good work!
S.H., owner, HVAC company